Who Owns the Sewer Line in Greeley? Your Part vs the City’s

In Greeley, the sewer service line from your house to the City main is yours to maintain, even the part under the yard and sidewalk. The City takes care of the main under the street. Here’s where the line splits, who pays for what, and who to call.

Talk to a local sewer pro

Not sure whose problem it is?

Call and describe what’s happening. A local sewer pro can tell you whether it sounds like your line or the City main, and what a camera check costs.

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  • Ask for the price before work starts
  • Ask to see the camera footage
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  • Camera check before any dig
  • Price explained before work starts
  • Local Greeley-area sewer pros

Where your part ends and the City’s begins

Greeley residents are responsible for their own service line, the pipe that carries waste from the house to the City sewer main. The City maintains the public mains and pump stations. If you’re not sure where your part ends at your address, ask the City before work starts.

Who owns each part of a Greeley sewer lineA sewer line runs from the plumbing inside the house, past the cleanout, under the yard and the sidewalk, to the City sewer main under the street. In Greeley the resident is responsible for the service line from the house to the main. The City maintains the main itself, cleans the system about every 18 to 20 months and checks it with cameras.CleanoutSidewalkStreetCity sewer mainHouseUnder the yardUnder the sidewalkResident: the service lineCityYours to maintainClogs, roots, sags and breaks anywherefrom the house to the mainThe City’s jobThe main: cleaned about every 18 to 20months and checked with cameras

The City doesn’t maintain private service lines. It tells residents to call a private sewer company for problems on their own line, and its records only show where a line connects to the main, not the path it takes across your yard.

On this page 8 sections
  1. Your sewer line, piece by piece
  2. What the City does for its sewer mains
  3. Your line or the City’s? Who to call
  4. Who pays for repairs
  5. Watch out for letters and offers
  6. Finding where your line runs
  7. Outside Greeley? Rules change by town
  8. Frequently asked questions

Your sewer line, piece by piece

Here’s who is responsible for each part of the line at a typical Greeley home:

Part of the line

Who takes care of it

What that means

Drains and pipes inside the house

You

Sinks, toilets, floor drains and the pipes under the floor

Cleanout

You

The capped access pipe near the house or in the basement

Service line under the yard

You

Roots, sags, cracks and clogs here are yours to fix

Service line under the sidewalk and street

Usually you

Your line keeps going until it meets the main. Ask the City if you’re unsure

The public sewer main

The City

Cleaning, camera checks and repairs of the main itself

What the City does for its sewer mains

The City’s side of the system is large and maintained on a schedule. According to the City of Greeley:

  • Cleaned on a cycle The whole system is cleaned about every 18 to 20 months, with some areas more often.
  • Camera checks Crews use cameras to find broken pipes, wear and tree roots in the mains.
  • A big network About 390 miles of sewer pipe and 11 pump stations, checked daily.
  • 24/7 emergencies The City’s sewer team responds to emergencies in its mains day and night.
  • No-dig repairs too Since 1988 the City has used methods that repair and replace lines without digging.
  • Water is separate For water service, the City says its part ends at the curb stop near the street.

Your line or the City’s? Who to call

Most of the time, a few clues tell you which side the problem is on:

Who is responsible for a sewer problem in Greeley: four cases showing when to call a private sewer company and when to call the City
Four quick checks for who to call: your own sewer line or the City main.

Not sure? A sewer camera inspection from your cleanout shows the whole line, with the distance to any problem, so you can see whether it sits in your line or at the main. Buying a home? See sewer checks for Greeley home buyers.

Backing up and only your home is affected?

That’s almost always your own line. Call any time and a local sewer pro can tell you what to do first and what the visit costs.

Who pays for repairs

If the problem is in your service line, the repair is usually yours to pay for. That includes clearing, camera checks and any repair or replacement of the pipe.

What insurance may cover

A standard policy often won’t pay to fix the pipe itself. Some Colorado policies add a service line endorsement that can. See what home insurance covers for sewer lines.

Ask your agent

  • Do I have a service line endorsement?
  • What’s the limit and the deductible?
  • Does it cover digging and restoration?
  • Do I need to report it before the repair?

For typical prices, see sewer line repair costs. Many problems need only clearing or a spot repair, not a new line.

Watch out for letters and offers

Greeley homeowners sometimes get mail that sounds official. The City has warned about two kinds:

  • “The City no longer covers your pipes” The City says notices like this are not from the City. They come from private companies selling service line plans. Whether a plan is worth it is your call; check with your insurance agent and the Better Business Bureau first.
  • A scary video of “your” pipe The City has warned that some companies show a video of a bad pipe that may not be yours. Watch the camera go into your own cleanout, and ask for the video with a distance counter.
Sewer cleanout cap in a front lawn near the sidewalk and street
A cleanout near the sidewalk is where a camera usually goes in to check the whole line.

Finding where your line runs

Before any digging, it helps to know the path of your line. The City’s records show where it connects to the main, not the route across your lot.

  • 1 Find your cleanout. The line usually runs from it toward the street.
  • 2 Ask a sewer pro to locate it. A camera with a locator can trace the line and mark it on the ground.
  • 3 Contact Colorado 811 before digging. It marks public utility lines for free with at least two full business days’ notice. It doesn’t mark private lines, so private pipes need their own locate.

Questions to ask the City first

  • Where does my service line connect to the main?
  • Where does my part of the line end at this address?
  • Do I need a permit for this repair?
  • Is any work planned on the main in my street?

Outside Greeley? Rules change by town

Each town sets its own rules. Here’s what nearby towns say:

Town

Who owns the service line

Learn more

Evans

Ask the City; a Public Works permit and 48 hours’ notice are required before sewer work

Sewer repair in Evans

Johnstown

The owner, all the way to the main, including the tap

Sewer repair in Johnstown

Windsor

The homeowner, up to the connection with the Town main

Sewer line repair in Windsor

Other towns

Ask the town office or your utility

Towns we serve

Frequently asked questions

The resident is responsible for the service line from the house to the City sewer main. The City maintains the main itself.

Usually yours, because your service line runs all the way to the main. If you’re not sure where your part ends at your address, ask the City before work starts.

If only your home is affected, call a private sewer company; it’s almost always your line. If neighbors back up too or sewage is in the street, call the City’s 24/7 sewer line.

No. The City says it doesn’t maintain private service lines and points residents to a private sewer company for problems on their own line.

Usually you, since the service line is yours. Some home policies add coverage that can help; see what sewer line insurance covers.

The City says notices like that are not from the City. They come from private companies selling service line plans.

Start at your cleanout. A sewer pro can trace the line with a camera and locator. The City’s records only show where it connects to the main.

Call about your Greeley sewer line

Not sure whether it’s your line or the City main? Tell a local sewer pro what’s happening, ask for the price before work starts and for the camera footage. Call any time, day or night, about who is responsible for your sewer line in Greeley. Learn more about SewerProof Greeley.