Basement Floor Drain Backing Up? What to Do in Greeley

Water or sewage coming up the basement floor drain usually means the main line is blocked, and the floor drain is simply the lowest way out. Stop using water first. Then use the steps below, or call SewerProof Greeley 24/7 to talk to a local sewer pro.

Talk to a local sewer pro

Floor drain backing up now?

Stop running water, then call. A local sewer pro can tell you what to do right now and what a visit costs before anyone comes out.

  • Answered 24/7, nights and weekends
  • Ask for the price before work starts
  • Ask to see the camera footage
  • Answered 24/7, nights and weekends
  • Camera check before any dig
  • Price explained before work starts
  • Local Greeley-area sewer pros

Why the floor drain backs up first

The basement floor drain is the lowest opening on your sewer line. When the line is blocked farther down, water from sinks, toilets and the washer can’t get out, so it rises and comes up at the lowest point. That’s why a floor drain backing up usually points to the main line, not the drain itself.

Why the basement floor drain backs up firstA house with a basement. The basement floor drain is the lowest opening on the sewer line. When the main sewer line is blocked by roots, grease or wipes, water from the sinks, toilets and washer has nowhere to go, so it rises and comes out of the floor drain first. A backwater valve on the line can stop sewage from the street side from flowing back in. The service line runs from the house to the City main.BasementWasher123CitymainYour service lineWhy the floor drain overflows first1 It’s the lowest opening on the line2 A clog downstream: roots, grease, wipes3 A backwater valve can stop sewage fromthe street side from flowing back inWater used upstairs has nowhere to go but up.Simplified drawing, not to scale.

A floor drain that only smells, with no water, is a different problem: its trap has dried out. Pour a gallon of water into it and see our guide to sewer smell in the house. Renting? See what to do about a sewer backup in a rental in Greeley.

On this page 9 sections
  1. The first 10 minutes
  2. Why your floor drain is backing up
  3. A backwater valve: stop it from coming back in
  4. How a pro stops a floor drain backup
  5. What it usually costs
  6. Cleaning up safely
  7. Your line or the City’s?
  8. Keep it from happening again
  9. Frequently asked questions

The first 10 minutes

These steps keep a basement floor drain backup in Greeley from getting worse while you wait for help:

  • 1 Stop all water. No flushing, showers, dishwasher or laundry. Every gallon used upstairs comes out of the floor drain.
  • 2 Stop the washer mid-cycle. A washer drains a lot of water at once and is often what pushes a slow line over the edge.
  • 3 Keep people and pets out. Sewage water isn’t safe to touch or walk through.
  • 4 Don’t open the cleanout if the line is full. Sewage can spray out. Tell the pro where it is instead.
  • 5 Take photos of the water and anything damaged, before you move or throw anything out. Your insurance may ask for them.
  • 6 Call for help and say what’s coming up, where, and what was running when it started.

Sewage still rising, or more than a small puddle? See what to do in a sewer emergency.

Why your floor drain is backing up

When it happens is the best clue to the cause:

When it happens

What it often means

Next step

Only when the washer drains

The main line is partly blocked; lint and grease build up fast

Clear the main line, then a camera check

Every few months, or every spring

Roots at a joint, or a sag that holds waste

Clear it, then a camera check to find the spot

After a toilet flush or a shower upstairs

A blockage between the floor drain and the street

Stop water; have the main line cleared

Neighbors back up at the same time

A problem in the public sewer main

Call the City’s 24/7 sewer line

Clear water seeps up, no sewage smell

Often water from the yard or the floor drain’s other inputs, not the sewer

Have a plumber trace where it comes from

Smell only, no water

A dry trap in the floor drain

Pour about a gallon of water in

The clog itself is usually roots, grease, wipes or a mix. Our page on a clogged main sewer line covers the signs and the fix in more detail.

Sewage on the basement floor?

Call any time, day or night. A local sewer pro can tell you what to do now and what clearing the line costs.

A backwater valve: stop it from coming back in

A backwater valve is a one-way flap on the sewer line. Wastewater can flow out of the house, but if the sewer backs up from the street side, the flap closes and keeps it from flowing into the basement.

When codes call for one

Colorado adopted the 2021 International Plumbing Code. That code calls for a backwater valve on fixtures whose overflow rim sits below the next upstream manhole in the public sewer. Fixtures that sit higher shouldn’t drain through the valve.

Whether your basement needs one depends on its height compared with the sewer main. A sewer pro can check.

What to know before you add one

  • It goes on the main line, usually under the basement floor near the floor drain
  • Plumbing work in Greeley needs a permit and an inspection
  • When the flap is closed during a backup, your own water can’t get out either, so stop using water
  • Check it about once a year and clear any debris so the flap moves freely
Backwater valve under a basement floor cover to stop a floor drain backing up in Greeley
A backwater valve with a clear lid lets you see that the flap is clean and moves freely.

A backwater valve protects against sewage coming in from the street side. It won’t help if the blockage is in your own line between the house and the valve. That still needs clearing.

How a pro stops a floor drain backup

Most basement floor drain backups end with the main line cleared the same visit. A good visit runs like this:

  • Clear the main line A machine opens the line from the cleanout. If grease or roots fill the pipe, hydro jetting scrubs the walls clean.
  • Camera check A camera shows what caused the clog, such as roots, a sag or a broken pipe, and how far away it is. See sewer camera inspection.
  • Fix the cause Roots at a joint or a cracked section can often be fixed with a spot repair. A low spot that keeps filling is a sewer line belly.
  • Add protection If your basement sits below the street sewer, ask whether a backwater valve makes sense.

What it usually costs

Clearing the line is the most common fix. These are typical ranges:

Service

Typical price

Clearing a main sewer line

About $125 to $315

Hydro jetting

About $300 to $600

Sewer camera check

About $175 to $350

Backwater valve

Ask for a written price; it depends on depth and the floor

Night and weekend visits can cost more, so ask on the call. For repair prices, see sewer line repair costs.

Cleaning up safely

Sewage water is the dirtiest kind of flood water. Wear rubber gloves and boots, keep kids and pets away, and throw out soaked carpet and drywall.

Hard floors can be cleaned with hot soapy water, then a rinse of about 1 tablespoon of household bleach per gallon of water. Full steps are on our emergency sewer repair page.

Will insurance cover it?

Colorado’s Division of Insurance describes a water backup endorsement that covers damage to your home from a sewer or drain backup. It’s separate from a standard policy. A service line endorsement is different: it can cover the damaged pipe itself.

  • Take photos before cleanup
  • Call your agent soon
  • Ask which endorsement you have

Your line or the City’s?

In Greeley, the City maintains the sewer mains, and residents are responsible for their own service line from the house to the main. A backup in one home is usually in that home’s line.

If neighbors back up at the same time, the City main may be blocked. The City runs a 24/7 sewer line for problems in its mains.

Outside Greeley?

Evans, Windsor, Johnstown and nearby towns set their own rules. See the towns we serve.

  • Only your home: your line
  • Several homes: possibly the main
  • Ask your town if unsure

Keep it from happening again

Most floor drain backups start with what goes down the drains:

  • Wipes in the trash Only pee, poop and toilet paper go in the toilet, the City says. Even “flushable” wipes go in the trash.
  • Grease in the garbage Let grease cool, wipe pans with a paper towel and throw it out. It hardens in the main line.
  • Check the line If the floor drain has backed up before, a camera check shows whether roots or a sag will cause it again.

Frequently asked questions

Usually the main sewer line is blocked farther down by roots, grease or wipes. The floor drain is the lowest opening, so water used upstairs comes out there first.

A washer drains a lot of water at once. If the main line is partly blocked, that water can’t get out fast enough and rises out of the floor drain.

Stop using all water, stop the washer, keep people and pets away, take photos, and call. Don’t open the cleanout if the line is full.

In Greeley, the line from your house to the main is yours. If several neighbors back up at once, the City main may be the cause.

It stops sewage from the street side from flowing back in. It won’t fix a clog in your own line, and when it’s closed you need to stop using water.

A standard policy often doesn’t. A water backup endorsement covers damage from a sewer or drain backup. Call your agent and take photos before cleanup.

Clearing the main line usually runs about $125 to $315. Hydro jetting is about $300 to $600 and a camera check about $175 to $350.

Call about a basement floor drain backup in Greeley

Tell a local sewer pro what’s coming up, where, and what was running when it started. Ask for the price before work starts and for the camera footage. Call any time, day or night, for a floor drain backing up in Greeley or a nearby town. See all our Greeley sewer line repair services.